Careers
Through its Service-as-a-Product approach (SaaP), iTeam is transforming the complex, multi-step process of information technology and audio/video service sales and delivery into well-defined products that can be easily purchased by end user customers from companies where they already buy their technology.
Want to be part of this service revolution?
As a member of our iTeam, you will be helping to shape the future of IT service delivery. If you are interested in unleashing your leadership talents and creating opportunities for your growth, iTeam would like to talk with you.
Our engineering role coordinates the delivery of solution work orders leveraged through service partners and performs a variety of service related activities including pre-sales engineering, work order creation, interfacing with field technicians, and supporting the creation of new solution packages. Expertise in configuration and integration of off-the shelf hardware and software products is a required skill.
Our service advisor role coordinates the delivery of solution work orders through service partners on a nationwide basis, including work order creation, interfacing with account managers, leveraging technical support, and ensuring customer satisfaction. Detail orientation and project management skills are critical in this position.
Director of Channel Sales
Job Description
Responsible for revenue generation from large existing marquis channel customers for iTeam’s unique Service-as-a-Product IT installation services. Includes managing relationships with senior and front-line management at our channel customers to accelerate sales of iTeam services through their sales reps and marketing programs. Over 2000 IT hw/sw channel sales reps are contracted to sell iTeam install services to their end customers. The ideal candidate will have proven experience working with channel management to put directives and financial motivation in place to drive sales rep performance and revenue growth from iTeam services. Ability to motivate and support individual sales reps on a deal-by-deal basis, along with the ability to communicate and thereby spread this success throughout their organization is a “must”. Participation in the development and management of sales rep incentive programs and end customer promotional programs is required.
Skills
- Minimum 5-7 years high performance track record in technology sales through channels
- Specific experience in enterprise service sales desirable
- Proven track record in building and managing effective account relationships that engender trust, loyalty, and sales
- Exceptional written, communication, and presentation skills
- Ability to work with solutions engineers to create, edit, and present comprehensive SOW’s that communicate expertise, thoroughness, quality, and value
- Ability to develop and deliver realistic sales forecasts
- Strong sense of ownership and commitment to driving sales performance and aligning available resources around that goal
- Willingness to travel as required (25%-40%)
- Proficiency in MSWord, Excel, and Powerpoint
- BS/BA, engineering background desirable
Company Description
iTeam, Inc. is the industry's leading provider of Service-as-a-Product (SaaP), transforming the complex, multi-step process of IT service sales and delivery into well-defined, packaged products. Leading channels and OEM’s have selected iTeam as the supplier of onsite services to their customers, leveraging iTeam's unique iPlatform™ and Service Advisors to deliver unparalleled quality, price and customer satisfaction. Located in Westford, MA, iTeam is privately funded, and is seeking ambitious and experienced talent to support our rapid growth.
Additional Information
Local candidates only, no relocation (Greater Boston Area).
No third party applications.
We're going places fast
So you need to be self motivated and looking to take the lead toward success. Reply in confidence to JoinUs@iteam.com.
Learn more about iTeam and our mission at www.iteam.com.
Directions
From US 3:
- Get on Interstate 495 South off of Route 3
- Take Exit 32, Boston Road.
- Left off of exit onto Boston Road.
- At 3rd light, make a left onto Littleton Road (Rte 110) by the Exxon
- Travel on Rte 110 past the Market Basket, Chili's and Westford Technology Park
- At about 1 mile make a left onto Tadmuck Road (first left after Reicheld Orthodontics)
- Make an immediate right into driveway off Tadmuck. 68 Tadmuck is the building around the back (facing Route 110). iTeam is first door on the right inside main entrance.
From US 2:
- Get on Interstate 495 North off of Route 2
- Take Exit 32, Boston Road.
- Right off of exit onto Boston Road.
- At 1st light, make a left onto Littleton Road (Rte 110) by the Exxon
- Travel on Rte 110 past the Market Basket, Chili's and Westford Technology Park
- At about 1 mile make a left onto Tadmuck Road (first left after Reicheld Orthodontics)
- Make an immediate right into driveway off Tadmuck. 68 Tadmuck is the building around the back (facing Route 110). iTeam is first door on the right inside main entrance.
Google Map
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